FAQs

Are all activities and exhibitions included in the admission charge?

Yes, once you pay at reception you have access to all activities in the Life Science Centre (unless specifically otherwise stated). This does not include the seasonal Skating@Life.

What time are the shows?

The Shows run at various times during the day depending on demand. Please ask a member of staff when you arrive for the show times for your visit.

Do I have to book for the shows/activities in advance?

You are not required to book in advance for any shows unless advised at reception when purchasing tickets. All activities are filled on a first come first served basis.

Do I have to pre-book tickets to the centre?

No, tickets can only be pre-booked for groups of 10 of more. Groups are eligible for a discount of 1 in 10 goes free when booking 5 or more working days in advance. See here for more details of group bookings.

What age is the Life Science Centre suitable for?

The Life Science Centre caters for visitors of all ages, from pre-school to grown-ups, although explanations and subject matter is specifically aimed at children aged 6 or older. If you would like to discuss suitability in more detail, please call (0191) 243 8223.

What activities are available for very young children?

The Life Science Centre is very hands-on, and caters for visitors of all ages. Ask at reception for our latest trail especially designed for pre school children and ask about our activity tables. We also run a series of dedicated pre-school days for your little ones to run wild.

Is car parking available nearby?

Yes, our multi-storey Times Square Car Park is a short walk away, providing easy access to the centre.

Are there catering facilities and can we bring our own food and drink?

The Life Science Centre has two cafés. Times Square cafe, which overlooks the square, is open 7 days a week. You'll find an array of hot and cold snacks, including delicious soups, sandwiches and cakes. We also brew Starbucks here. Outside seating and Wi fi are available. Our in-centre Life Café is open at weekends and during school holidays. There is also a FREE packed lunch area for customers bringing their own food and drink.

Is there anywhere to leave my belongings?

Yes, lockers are available for hire in our reception area. A £5.00 deposit is required and £4.00 will be returned when you return your key.

How long does a visit take?

We recommend that you plan to spend around 3-4 hours for your visit to Life in order to take in all our shows and exhibitions, although you are very welcome to just drop in, or stay all day long.

How long is my ticket valid?

Your ticket is valid for the whole day of purchase only.

Would we be allowed to leave Life then come back in later on the same day?

Yes, just keep hold of your ticket and show it at reception when you come back in.

Are there baby changing facilities?

Yes, baby changing facilities are available throughout the centre.

Is the centre wheelchair and pushchair accessible?

Yes, the centre is fully accessible for both wheel chair users and pushchairs.

Are gift vouchers available?

Yes, gift vouchers can be purchased from reception or over the phone by calling (0191) 243 8210.

What payments do you accept?

We accept all major credit/debit cards except American Express.

Are children allowed into the Life Science Centre without adult supervision?

Children aged 13 and over will be admitted to the science centre unaccompanied.

Do you take groups bookings?

Yes, please see the Groups page for details.

Do you provide WiFi access?

Yes. WiFi access is available in our Times Square cafe. There's a minimum purchase requirement of £2.00.

Above are some questions that we get asked from time to time. We hope you find the answers useful. If you still require more information, feel free to contact us.

If your question has not been answered here, or if you have any other queries of any kind, get in touch.

 

Get in Touch

For more information, please call (0191) 243 8210, or email info@life.org.uk

 

Life Science Centre
Times Square
Newcastle upon Tyne
Tyne & Wear
NE1 4EP