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Customer Charter

is to inspire everyone to explore and enjoy science, and to provide a world-class science hub where life enhancing engagement, research and patient treatment can thrive

Our purpose

Family of five at reception area purchasing tickets to visit Life Science Centre.

Our promise to you

  • We put you first, always creating experiences that are exciting, entertaining, and memorable.
  • Every member of our team is here to welcome you and help make your day amazing!
  • We are committed to inspiring you explore science and discover its relevance to your life – and have a great time doing it!
  • We respect you and celebrate your individuality
  • We listen to you and act on your ideas and feedback.

Get in touch

Speak to any member of the team during your visit

Ask to speak to a duty manager

Email us: info@life.org.uk

We always love to receive any visitor comments, feedback and photographs, so please get in touch via our social channels (Facebook, X, Instagram or LinkedIn). Alternatively, you are welcome to leave us a review (Trip Advisor or Google).