When purchasing admission tickets please follow the guidelines with regards to age suitability and ID cards.
Late arrivals may not be admitted and unfortunately refunds cannot be given. We reserve the right to cancel events and refunds will be given in this instance. Details of the programme may change.
We reserve the right to request and carry out bag and body searches on arrival at the venue. You may be denied entry if you refuse a request to be searched and your ticket will not be refunded.
We reserve the right to refuse admission or to eject customers in reasonable circumstances (for example taking health and safety, environmental and security concerns into account).
We’re located next to Newcastle Central Station, and parking is available in nearby Times Square Car Park (open 24 hours a day). Full details about hourly parking rates can be found on our website. Times Square Car Park is situated just a few minutes away from the science centre. Sat Nav reference: NE1 4AD (takes you to Times Square Car Park). Vehicle height restrictions: 7ft or 2.1m in height. Limited spaces for taller vehicles outside the main multi-storey car park are also available.
Pre-purchased parking tickets can only be used on the day of your science centre visit and only valid for a maximum 5 hour stay.
Carers for disabled visitors are admitted free (limited to one per disabled person). Standard ticket categories apply to disabled visitors. To take advantage of this, please make yourself known to our reception staff and they will be more than happy to help. If you have any access enquiries please contact our bookings team on (0191) 243 8223 before your visit. Dogs are not permitted on site except for support dogs.