Proof of Universal Credit may be required at reception when you visit.
If requested, you can show:
- your most recent Universal Credit payment, shown through your Universal Credit online account
- a proof of benefits letter dated within the last month
You should have received a Universal Credit payment within the last month to be eligible for the offer.
We accept printed or digital copies, including documents shown on your phone. You may also be asked to show photographic ID.
Our team understands that not everyone is comfortable discussing their benefits. If proof is requested, your information will be checked discreetly and respectfully at reception.
For more information about Universal Credit and eligibility, visit GOV.UK – Universal Credit eligibility.